Guarantee
and return policy |
Customer
Service and Policies:
Email. Alternate Email Address.
Phone: Toll free: 800-293-3302 (US and Canada); Local phone: 510-235-0118 (in California).
Our Guarantee: We love what we do and we think it reflects in how we do business. We're here to provide excellent support and assistance. If you have any questions, comments or concerns, contact us and we'll take care of it to your satisfaction.
Our Return Policy: No returns/refunds accepted after 7 days. If you're unsure about purchasing, please contact us with your questions or concerns. We generally do not accept returns if the reason for the return is "I didn't know how the game was played." *How to play our murder mystery games | How our scavenger hunts are played (click on the Scavenger hunt details/examples links you see under each hunt description).
Our Privacy Policy: We value your privacy as much as we value our own. We will not share (or sell) our customer information with anyone. Plain and simple. You may opt out of our mailing list* at any time by sending us an email. *Our mailing list is comprised of people who have purchased our games, requested information and/or entered our monthly drawing. We send out a short monthly newsletter and follow up on all inquiries and orders; otherwise we will not bother you.
IMPORTANT COPYRIGHT NOTICE: All of our games are fully protected under international copyright law. None of our games may be produced as a FOR-PROFIT EVENT without contacting us for our express written permission and to discuss usage (we charge a nominal $25 royalty fee for each additional use of any team building game). We do monitor the Internet for cases of piracy and copyright infringement/violations. We will pursue all cases within the full extent of the law.
RECOMMENDED OPTION: Click here to order and download any teamwork game. Only $49.95. .
You'll download your program immediately upon placing your order. No waiting, no shipping/handling fees, no tax.
We use a Thawte security certificate to ensure secure transmission of your information when placing your order and our shopping cart is guaranteed HACKERSAFE.
We accept:
Money Orders and Checks.
- Call us. Toll free: 800-293-3302; Local phone: 510-235-0118 .
- Order using a purchase order or via fax by filling out this form.
- Mail your order to: Haley Productions, 3401 Rheem Avenue, Richmond, CA 94804 USA. Order form.
We’ll email your order if you place it via phone, fax or mail.
SHIPPING OUR GAMES VIA U.S. MAIL: If you live in the Continental United States we can send you a CD-ROM of your team game. There will be an additional shipping and handling fee of $6.00 (we only ship in the U.S. via U.S. Postal Service) plus we'll need to charge sales tax (7.25%). We highly recommend that you download or have us email you your hunt - it's a great time and money saver all around.
ABOUT
THE GAME DESIGNER:
Susan Haley, is originally from Massachusetts - where she started her company
back in 1987. In 1993, she relocated to Northern California with her two
very large cats, Sherlock and Watson. She still goes bac
k
to Cape Cod to visit her family but California has become her home, especially
since May of 2001 when she married her husband Bill, a corporate
advertising photographer and a native San Franciscan. From the
time she was a very young girl, Susan has always loved acting and creative
writing.
She graduated Summa Cum Laude and has a BA in Theater Arts with a minor in
Business Communications from Salem State College in Salem, Mass., "where
the witches are". To Susan, there's nothing like doing a job about
which you're absolutely passionate. Her passion these days? Creating
inspiring and creative teambuilding programs, do-it-yourself
scavenger hunts, games
for kids and do-it-yourself
murder mystery dinner party games. She also loves facilitating
scavenger hunts - so contact her anytime to discuss
the possibilities.